Submit a Warranty Claim

For repairs / replacements under warranty, check out here our warranty policy.

Repair / replacement requests under warranty can only be accepted with a valid proof of purchase.

Enter your contact info

Name *

Email *

Confirm Email *

I am a private individual and I am not acting on behalf of an organization

Company *

VAT Number *

Phone number *

Address *

City *

State / Province

Zip / Postal Code

Country *

For US customers, please click here to fill out the US warranty form.

Serial Number (if applicable)

Date of Purchase

Where did you purchase? *

If you are already in contact with an authorized repair center, please provide the name here

Please Describe Defect *

Please be aware that repair quotations will need acceptance within 1 month from the date of remittance.
If the repair quotation is not accepted the affected and returned unit will have to be withdrawn from our repair centre.
We reserve the right to destroy and dispose of any units for which no repair quotation acceptance has been received since 1 month from date of remittance.
Any cost involved with the destruction and the disposal are for the account of the repair requestor.

Your data will be processed by PELI PRODUCTS, SLU and will be used for managing your request, which may be handled by an authorized partner located in your area for greater efficiency and promptness. We will also use your data for sending information to you about future promotions, contests or events organized by PELI.

In compliance with Article 13 of General Data Protection Regulation (EU) 2016/679, we hereby inform you that you can exercise your rights of access, rectification, erasure and objection by sending an e-mail to info@peli.com whenever you may desire and that your access data will be stored as long as you do not tell us otherwise. We also inform you that you can file a claim with the Spanish Data Protection Agency if you think that your rights have been violated.

We therefore request your authorization to send future communications to you about offers, contests and products related to those requested.

Would you like to receive future information? *

YES

Upload Photo

Upload a photo of the unit

Files must be less than 8MB. Please submit a JPG, GIF of PNG file. Please select an image to upload.

Upload Photo

If the unit is under warranty please upload a valid ticket with the purchasing date within the warranty period.

Files must be less than 8MB. Please submit a JPG, GIF of PNG file. Please select an image to upload.

Terms & Conditions | Privacy Policy

Thank you for your interest in Pelican Products. We are happy to provide a quote if you are interested in purchasing Pelican products for tax-exempt organizations, higher quantity purchases, customized products, or simply would like to purchase for your business. Please fill in the information below and a Pelican representative will be in contact with you shortly.

First Name *

Surname *

Company *

Email *

Business Phone

State / Province *

Country *

Product of Interest *

Description

Warranty and Repair

Enter your contact info

Select your item *